- We accept the returns of unused items purchase on authorised website or our physical stores. We cannot accept an item that has been opened, unless the product is damaged or defective.
- Item (s) must return to us in their original condition within 14 days after the date of receiving the parcel. Products must be unopened and in original packaging.
- If a Gift Set is being returned, all products in the Set must be returned and unused.
- Shipping fees of returned packages is non-refundable.
- Refunds are made to the original form of payment within 14 business days from the date of our Warehouse reception of your return parcel.
We are so confident that you will LOVE our products and that we offer a Money-Back Guarantee when you purchase from our website.
If for any reason you are not satisfied with the product, simply contact us within 7 days of purchase and we will initiate the refund.
We’re also happy to work with you and solve any issues, questions, or other problems that arise – we are here to serve you and make this a positive experience. That’s why we’re in business.